PayRetailers review: products, tech and pricing (2026)

PayRetailers is a payment service provider focused on Latin America. Merchants connect once and can then accept local cards, cash vouchers, bank transfers and wallets, and send payouts, in eight markets. Its developer documentation covers hosted pages, a direct API, payment links, a subscriptions API for Pix Automático and a sandbox.

The company says it was founded in 2017. It positions itself as a provider for international merchants selling into Latin America, rather than as a general global gateway.

At a glance

The homepage quotes 300+ local payment methods, 24 currencies, 9 licences and 123 million annual transactions. None of these figures carries a date or period on the page, so treat them as marketing claims as of 3 November 2026 and ask the company for a dated version.

How the platform works

PayRetailers acts as an aggregation layer between a merchant and local payment rails. The merchant integrates with one API; PayRetailers handles the connection to each method, from card acquirers to instant bank transfer schemes and cash networks. Its pay-ins page describes local acquiring, smart routing across several payment channels, automatic reconciliation and a merchant portal showing real-time trends, payment links, payouts and custom reports. The page gives no routing logic or settlement timings.

The company states it holds PCI DSS Level 1 certification as a processor. It says merchants who redirect to its pages can usually complete the lighter SAQ A questionnaire, because less card data touches their own systems. On fraud, the pay-ins page mentions KYC processes and secure infrastructure and points to a separate fraud and risk page that we did not open, so we cannot describe specific tools such as scoring or rules.

For readers new to the topic, our guide to local payments in Latin America explains why cards alone reach only part of the market, and the alternative payment methods guide covers the wider category.

Products

Pay-ins

Pay-ins cover cards, cash vouchers, online bank payments and wallets. The documentation groups methods into three types: bank transfers, cards and cash. Country examples in the docs include Pix in Brazil, SPEI in Mexico, Bre-B in Colombia and Alias in Argentina. The company also has dedicated pages for Bre-B and Pix Automático. Colombia's central bank launched Bre-B on 6 October 2025, according to a blog teaser on the homepage.

Payouts

Payouts let merchants disburse funds to recipients in the supported countries. The API reference has a payouts section and the docs include a recipe for creating payouts. The sandbox supports bank transfer payouts, though it does not support Brazilian payouts created with only a Pix key as recipient.

Subscriptions

The Payment Subscriptions API handles recurring billing. At the time of writing, the live method is Pix Automático, with wallets, SPEI and card tokenisation listed as coming soon. Merchants can create reusable plan templates and schedule payments automatically. For Pix Automático the lead time is 2 to 10 days before the due date, and a failed payment can be retried up to three times within seven consecutive days. These rules follow Brazilian central bank requirements.

Settlement and FX

The company offers local and international settlement, and merchants can see balances in US dollars in the portal. The documentation also lists a Merchant FX Control feature for pay-ins and payouts. We did not find published settlement timings.

Developer experience and integrations

The documentation site lists five integration styles:

With the Direct API, the merchant creates a transaction with a POST request, takes the returned transaction ID and calls a "Landing Info" endpoint to fetch the payment instructions, which it then shows on its own site. The docs list the supported methods for this flow by country, including Pix and Picpay in Brazil, SPEI in Mexico, Efecty in Colombia and Yape and PLIN in Peru. A JavaScript library exists but is described as available only for credit cards in Mexico.

The sandbox is an isolated environment reachable on request through a sales owner or account manager. It supports Pix pay-ins, cards, online and cash payments and bank transfer payouts. Transaction status can be changed from the back office, by writing APPROVED or FAILED in the request description, or in the checkout. The docs warn it is not suitable for stress testing. A separate Merchant Data API covers reporting and has its own testing guide. The documentation index also has a "Develop with LLMs" section. We did not find plugins or software development kits listed on the pages we opened.

Payment methods, currencies and coverage

The company says it supports 24 currencies and 300+ methods. Merchants seeking a closer comparison of regional specialists can read our dLocal profile, the EBANX profile and the dLocal vs EBANX comparison. Our Rapyd profile covers another provider with Latin American acquiring.

Pricing model

PayRetailers does not publish a rate card on the pages we opened. The pay-ins page mentions dynamic pricing as a benefit but gives no numbers, and the sandbox and portal documentation assume a commercial agreement with a sales owner. Expect pricing to be agreed per merchant, with the mix of methods, countries and volumes likely to matter. This is an inference from the absence of a public fee table, not a statement from the company.

Recent launches

The press page does not give dates for every item, and the Chile release carries two different dates.

Regulation in brief

The homepage says PayRetailers holds 9 licences but does not list them. A company press release says PayRetailers Chile SpA received authorisation from the Comisión para el Mercado Financiero to continue cross-border acquiring in Chile under the transitional rules of the central bank's financial regulations compendium. See the company press page for the source, and our guide on how to check a financial licence for verifying entities directly with regulators.

Who it tends to suit

PayRetailers may suit international merchants that want broad Latin American method coverage through one contract, particularly in Brazil, Mexico, Argentina, Colombia and Peru, and teams that value a self-serve documentation site with a sandbox. Merchants that need coverage beyond Latin America commonly look at global specialists such as dLocal, while those selling to Brazil and Mexico mostly may also compare EBANX. It is worth checking which legal entity contracts with you, how settlement and FX are priced, and whether your target payment methods are live in your country. The gateways hub lists related profiles.